Frequently Asked

Sweet things to know before you order.

Most-asked questions from our customers. Don't see what you're looking for? Call the shop closest to you.

How much is a dozen cupcakes?

With the 15% discount, a dozen of our daily flavors runs $42.84 + tax. Specialty or special-order flavors may differ — please call the store closest to you for a quote.

How do I place a custom order?

Call or email us directly with your event date, the occasion, and how many guests you're looking to feed. To guarantee your event date, we recommend placing your order as soon as possible + at least 48 hours in advance.

Do I need to pre-pay for orders?

For all orders, we kindly request payment in advance. This can be done through an online invoice or in-store.

Can I order a flavor that's not a flavor of the week?

With advance notice you're welcome to pre-order non-weekly flavors with the baked-batch minimum — typically 12 to 18 cupcakes depending on the flavor. Additional costs will apply.

Do you deliver?

We offer delivery and set-up services for special and large events such as weddings or corporate events. Local delivery is available through DoorDash from our Haymarket and Marshall locations. Local delivery is available from our Lexington shop if staffing permits. Delivery fees apply — call in advance to check availability.

Do you offer mini cupcakes?

Yes! Mini cupcakes are available by pre-order in quantities of two dozen minis per flavor. They start at $57 for 2 dozen of a single flavor. Call the shop directly for flavor options.

Do you offer allergen-friendly options? or maybe ask abt nuts?

((The majority of our flavors do not contain nuts. We offer gluten-friendly cupcakes in store daily. We also have gluten-friendly fruit bars. Where we make every effort to keep them free from gluten, but please keep in mind that we are not a gluten-free or nut-free facility and cross-contamination is possible.)) RE-do THISS. We offer gluten-friendly cupcakes and fruit bars. we are not an allergy-free facility. while we make every effort to separare ingredients, cross contamination is always possible.....

How do I store my cupcakes?

Our cupcakes are best enjoyed the day of your purchase! Cupcakes should be stored at room temperature in an airtight container, for up to 2 days. If you'll be eating them more than 24 hours after purchase, we recommend freezing them — they'll keep for up to 14 days. Thaw at room temperature for 2–3 hours before serving.

Do you offer tastings?

We do not offer formal tastings since we serve 12 flavors daily in store. If there is a particular flavor you'd like to try, give your local store a call to find out when it will be available.

Do you offer dairy-free cupcakes, sugar-free, or vegan cupcakes?

We do not currently offer any dairy-free, sugar-free, or vegan cupcakes. We do offer gluten-friendly cupcakes and fruit bars.